Forum Posting - A Reminder
(27 votes, average 3.78 out of 5)
Written by MOTORMOUTH   
Thursday, 19 August 2010 09:26
As far back as I can remember, the Rats have always encouraged their customers to talk to them about what's bugging them or what they hope for the game. And, as far back as I can remember, they've always been very visible in the community. That's a rarity. Over the years, I've spent time on other game forums.  On most of those discussion boards, days, if not weeks, will go by without a single post by a member of their staff.

We have no intention of discontinuing to use the forums as a means of letting players communicate to us how they're feeling about the game or questions they have. We do have rules about what kind of behavior is acceptable on our forums, however. It's not just for our benefit, but for yours as well. Our aim is to keep the forums safe and welcoming for everyone. And that's why the Terms Of Service were written. They're pretty basic and easy to follow.

So, what's acceptable, in a nutshell? Civil discussion. No more, no less. You get what you give. If you come in with an honest question or complaint and present it in a reasonable manner with the goal of receiving a reply, you're far more likely to get it. If, however, someone storms in and begins shouting, cursing, hurling insults and/or threats, it's a guarantee that their post will be removed, and presents a chance that the whole thread will be removed. The same idea goes for in game chat or any communication service hosted by CRS/Playnet.

Everyone gets frustrated, it's a fact. But letting that frustration leak over into a discussion isn't doing you or anyone else any favors. Rage quitting, threatening to unsub, insults or accusations of bias/nerf/denial don't make us more aware of what's broken and/or missing. We know what's bugging you and what ideas you have. We read the forums every single day, weekends and holidays included. We read in game reports. We read emails and PMs. What is boils down to is this: We don't have the manpower to reply to each and every individual idea, question or complaint. Instead, we spend that time testing, discussing, auditing, fixing or coding. Some things we can do quickly, other things we can't. Still other stuff gets put on a wish list by sheer necessity. We're a small team and we work hard every day to make this game better for you guys. Prioritizing fixes and features is not easy and, sometimes, stuff we'd give our left nut to put in for you guys has to wait for the greater good of the entire game.

Don't stop sending us ideas, concerns or complaints. We can't improve the game without your input. We only ask that you keep that input useful and level-headed. This community is like no other. So many of your ideas have been implemented over the years. We salute your dedication and your passion, and want you to know that we share it.

S!
 

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Comments (20)
1 Thursday, 19 August 2010 10:44
garrett m
You have a left nut? :p

Sorry, I had to do it. ;)
2 Thursday, 19 August 2010 13:37
Devin
I still think among hundred's of other people im sure, that there needs to be a " Anti Tank " Infantry unit that is armed with something other then a ATR.

IE , for the Axis they get Panzerfaust's / Panzerschrecks Ect.



Thats my two cents.
3 Thursday, 19 August 2010 13:43
Solitaer
So does this mean we will be getting bazookas? Or at least open a dialog with the playerbase regarding the subject?
4 Thursday, 19 August 2010 15:17
Aussie05
Yes yet still you remove some thread that not even Breach the TOS rules.

Explain that.
Administrator's reply:
Thursday, 19 August 2010 15:19
MOTORMOUTH
As I said, sometimes a thread gets completely derailed by a few individuals that insist on violating the TOS over and over again. There reaches a point when it's not salvageable. - MM
5 Thursday, 19 August 2010 15:42
im2bad
I've got no complaint, just wanted to say myself and I'm sure most others appreciate the work you put in to make this game what it is. Thank you all.
6 Thursday, 19 August 2010 16:04
nrwo
Give Bombers a more active role in this game, they were instrumental in WW2 in hurting supply. "

"Left nut?" Motormouth????????
7 Thursday, 19 August 2010 16:13
wqert
I can't wait to see the PPOs.
8 Thursday, 19 August 2010 19:41
Lex131
Was wondering if Axis could get the Puma Armored Car? Our 232 is too big, and the 20mm too weak of a weapon, unless used on inf or other light skinned targets. While the Allies two armored cars can take out light tanks and inf with cannon and MG's
9 Thursday, 19 August 2010 19:46
thewookie5
PUMAS PUMAS PUMAS I want PUMAS
10 Thursday, 19 August 2010 20:00
aceman8
Part of what makes reading the fora enjoyable - the ridiculous posts. Keep them coming .
11 Thursday, 19 August 2010 20:07
cobray
This is a joke right?
12 Thursday, 19 August 2010 20:11
Defiant3
when are you gonna give us editable loadouts for our fighters would be nice to carry a bomb or 2 on my spitfire or strip the nasty 303s out for another belt of hispano cannons and the ability to equip your aircraft for a specific role.
13 Thursday, 19 August 2010 20:13
Twig
The thread below was a great example of how to report a problem and remain civil. The many players who support this game are still looking forward to a response.

http://forums.battlegroundeurope.com/showthread.php?t=334590

Twig
14 Thursday, 19 August 2010 20:54
sudden
If my post offends a group and you don't remove it, can I put in a request to have it removed?(sometimes I'm really out of it you know) Like that whole France joins the war post,that was bad, please remove it if you haven't already. Sorry France.
15 Friday, 20 August 2010 02:57
xup
Lol, the fact you would make a comment like this shows what is the major problem with this game - over zealous actions by rat staff, community is great but GMs finally killed it for me
16 Friday, 20 August 2010 06:43
merc88
Mobile AAA
17 Friday, 20 August 2010 11:45
BlackEagle
Stay out of OT and no one will get hurt. On a more serious note..CRS rocks...On a less serious note...I would like my name to appear thusly "Blackeagle" Thanks in advance.
18 Friday, 20 August 2010 13:00
Smythes
Keep on Modding.

I don't want to spend my precious time having to scroll past the spam to get to the meat of the thread.

Information management for the win!
19 Friday, 20 August 2010 14:09
Hodo
Still waiting on the 222, 190F4, and the PzIIF. Although a Puma would be nice too, great counter to the DAC silent AC of doom!
20 Saturday, 21 August 2010 11:24
Pauker
Hm, last statement of dev-team in motorpool was almost 8 weeks ago. Any chance that mp will get a bit more attention in future?