A number of players are reporting a problem with the game in which a SmartHeap window appears describing that an error has been encountered.  The frequency of these varies between players.  The problem isn't with SmartHeap, it is just reporting the problem.

Martini and Ahwulf investigating this as their highest priority.  They have learned much and are pursuing some good possibilities that have been uncovered.

We sincerely apologize for the inconvenience and continue to work urgently to resolve this matter.

Thank you for your patience.